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Immediate Launch FAQ

by Thomas Hawk | 3 June 2007 | General | 47 Comments

You can get a FAQ answering most questions about Zooomr here.

To answer some of the top questions though.

1. Where’s my Pro4Life account? We have a record of everyone who is Pro4Life and these icons will be appearing back with your name very shortly.

2. I want to merge my OpenID log-on to an email/pw log on. Can I do this?

Yes, but not today, very shortly. In the meantime please use your OpenID log on to use the site. New users can sign up with either OpenID or email/pw

3. I want to be able to restrict the size of my photos that people can see. Can I do this?

Very shortly you will be able to do this from the account settings page. It’s our top priority.

4. I want an avatar, where do I get one?

There is a tool to do this that will be added very shortly to any photo page.

5. I’m getting blank page loads or other problems including being logged out a lot.

Bear with us. Our servers are under a tremendous load today. We are heading down to the data center this morning to put more servers online.

6. What about RSS?

Yep, that’s coming back shortly.

7. I can’t get to my photos page.

Does your photo url or username have capital letters in it? This is a known bug that we are working on. If you can’t get into your photos and your url or user name uses capital letters please shoot us an email to tothetop@bbridgetech.com and we will get your account fixed.

47 Comments

  1. Carlos said on 3 Jun 2007 at 8:55 am:

    hey guys,

    just having ago at MIII, it’s so cool! thanks for giving us this FAQ’s, I’ve got to confess that the system is still a bit unstable but it’s not bothering me at all. I can see how the future will bring amazing stuff with your project, can’t wait! well done and keep up with the good work!

    ps. the guys at zoho have amazing products too!

  2. YS said on 3 Jun 2007 at 8:55 am:

    Is it possible for us to delete our accounts?

    By the way, I created a new account using my email, till now, I have yet to receive my verification email.

  3. boiler97 said on 3 Jun 2007 at 9:03 am:

    Thanks Guys!

    http://beta.zooomr.com/photos/jimporett/

  4. Daniel said on 3 Jun 2007 at 9:54 am:

    Unhandled Exception

    :-(

  5. Jeff H said on 3 Jun 2007 at 9:59 am:

    Thomas, Kris,
    I can’t see my photos or my account details. I can log in. I can see Zipline, BUT when I click on “You” or “Groups” I get a page error “This Page was Not Found”. It would sure be nice if I could use my account.
    http://beta.zooomr.com/photos/JeffHenderson/

  6. AJ said on 3 Jun 2007 at 9:59 am:

    Hey Kris, Thomas
    Great work with getting Zooomr up again. With all the problems you guys faced and the the amount of work you have done to get it back up, I am proud to be a Zooomer :)
    Thanks for the great service and community

  7. Ian said on 3 Jun 2007 at 10:29 am:

    This site looks fantastic! Great work!

  8. Daniel said on 3 Jun 2007 at 10:33 am:

    Maybe I didn’t explained very well in my problem in my previous post. When I try to acced to any zooomr acount I get a page which says “Unhandled Exception

    An unhandled exception was thrown by the application.

    Sorry of my English.

  9. akirasan said on 3 Jun 2007 at 10:50 am:

    What’s happend?

    An unhandled exception was thrown by the application.

  10. Tom Newman (fogview) said on 3 Jun 2007 at 10:53 am:

    Thanks guys for getting Zooomr back up. I’m off exploring the new Zooomr.

  11. Zoli's Blog said on 3 Jun 2007 at 11:45 am:

    Zooomr Powered by Zoho - Launch!

  12. Akirasan's blog said on 3 Jun 2007 at 11:57 am:

    Lanzamiento de Zooomr Mark III

    Desde el 21 de mayo cuando comenzó la migración de Zooomr a Zooomr Mark III (el servicio gratuito para compartir fotos sin límite!!!), que a diario he estado siguiendo el blog y la pantalla inicial de Zooomr esperando ansioso el resultado final:
    Per…

  13. Nacho (MSTRCHSQLL) said on 3 Jun 2007 at 1:04 pm:

    Unhandled Exception

    An unhandled exception was thrown by the application.

  14. Daniel said on 3 Jun 2007 at 1:08 pm:

    I have the solution. All of you that have Unhandled Exception, change the language of your browser to English. It works :-)

  15. Scott said on 3 Jun 2007 at 1:18 pm:

    How do I log in, I lost my OpenID details and can’t find anywhere a link for forgetting it and having it reset? :(

  16. AndrewB said on 3 Jun 2007 at 1:31 pm:

    Scott, if you go to the OpenID provider you registered with e.g. www.myopenid.com , click sign in and they have a link entitled “recover account”. Most other OpenID providers will have something similar.

  17. Scott said on 3 Jun 2007 at 1:43 pm:

    @ AndrewB, thanks reset my password still unable to login to zooomr?

  18. dfjsg said on 3 Jun 2007 at 2:23 pm:

    The “let’s start this thing” can not be clicked

    Is registration still not available yet?

  19. darren "djp" paine said on 3 Jun 2007 at 2:25 pm:

    i think i’ll wait a few more days before i try anything!
    it is painfully slow…

    but having said that HOOOORAAAAAYYYYY!!!!!

  20. ben said on 3 Jun 2007 at 4:08 pm:

    Mark III == Flickr wanna be running in slow motion.

  21. keroseno said on 3 Jun 2007 at 7:10 pm:

    yeah!! this rule!!

    is there a FORUM to post some troubles or suggestions?

    thanks to support (us)

  22. keroseno said on 3 Jun 2007 at 7:38 pm:

    i found the forum..

    http://beta.zooomr.com/groups/help/discuss/7/

  23. az said on 3 Jun 2007 at 8:05 pm:

    Congratulations guys! You’ve really had lots of trouble, but it seems you survived and now you’re stronger than ever.

    True, the site is awfully slow right now, but I’m pretty sure that you’ll get it working.

    It must had been a scary experience, but I’m glad you solved the problems and are back now.

    Zooomr is great. It’s still young, but MIII shows a great improvement comparing it to the older version. I’m really loving it.

    Congrats again!

  24. tweak said on 3 Jun 2007 at 9:48 pm:

    Ah, it’s good to see zooomr back. It’s been too long. This is where the fun begins, right?

  25. Stoneford said on 4 Jun 2007 at 1:01 am:

    After registration I get a login screen, pre-filled is my username although the textbox mentions the email address. After logging in I’m redirected to the main page

  26. jazzle said on 4 Jun 2007 at 3:58 am:

    great to see it’s back, and to see #3 above.

  27. Tronfi said on 4 Jun 2007 at 6:02 am:

    Marvelous!

  28. mwyc said on 4 Jun 2007 at 7:01 am:

    Wait Mark III for a long time and feel good to hear that it’s back, but I cannot log in as I don’t know my password.

    my page is http://beta.zooomr.com/people/mwyc/
    and my email is mathuswong[AT]gmail[dot]com
    please help!
    thanks

  29. YS said on 4 Jun 2007 at 8:44 am:

    If you have just register recently using the new way of registeration, I don’t think it works.

    Till now I have yet to receieve verification emails.

  30. YS said on 4 Jun 2007 at 8:44 am:

    If you have just register recently using the new way of registeration, I don’t think it works.

    Till now I have yet to receieve verification emails.

  31. ~Janna said on 4 Jun 2007 at 8:48 am:

    Thanks guys… this is great info.

  32. LeetFrajer said on 4 Jun 2007 at 11:02 am:

    Thank you for Mark III,

    There seems to be a prob with the Sign-Up page and InternetExplorer 6: The ‘Let’s Start This Thing’ button stays grayed out.
    I tried it with Firefox 1.5 and it worked just fine.

  33. Prozak said on 4 Jun 2007 at 11:15 am:

    OMG OMG OMG OMG!! the wait was worthy.. i just love Mark III interface, even tought i havent been able to play with my pics yet (thanks capital letter bug :P) i love it .. i want zooomr to have my children :P

  34. steve said on 4 Jun 2007 at 11:18 am:

    Trying login in with a newly created user account (stevew). It says “Sorry, The login credentials that you used are incorrect.”

    There is no way to reset the password.

  35. leo said on 4 Jun 2007 at 12:14 pm:

    i got another personal faq:
    do you know about the status of juploader? it hasn’t reacted to the update yet.

    thanks!

  36. lrz said on 4 Jun 2007 at 8:05 pm:

    Mark III is really cool, with more features added, i surely recommend other to use Zooomr instead.

  37. Leira said on 8 Jun 2007 at 11:51 pm:

    I cannot visit my account page and my photos page, thay are all “This Page was Not Found”, and even the support contact page (http://beta.zooomr.com/about/contact/) is “This Page was Not Found” too~~

    my account page is
    http://beta.zooomr.com/photos/Leira/

  38. mivkyhppao said on 18 Jun 2007 at 7:24 am:

    Hello! Good Site! Thanks you! tyceymqbfik

  39. Orion said on 8 Jul 2007 at 7:00 am:

    Nice

  40. Lambro said on 9 Jul 2007 at 1:04 pm:

    Interesting…

  41. Georgios said on 9 Jul 2007 at 9:32 pm:

    Interesting…

  42. Orion said on 9 Jul 2007 at 9:56 pm:

    interesting

  43. Charalambos said on 10 Jul 2007 at 2:19 am:

    Nice!

  44. Leandros said on 10 Jul 2007 at 3:54 am:

    Cool…

  45. Polyvios said on 10 Jul 2007 at 9:22 am:

    interesting

  46. Zenon said on 10 Jul 2007 at 8:10 pm:

    Interesting…

  47. Kyriakos said on 10 Jul 2007 at 9:17 pm:

    Cool…

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